Never Miss a Renewal Again: Introducing Automatic Renewal Feature for Cloud-Hosted Licenses
Birthdays, travel dates, wedding anniversary… You have a lot of important dates you need to remember, so why not let the RocPortal take care of your license expiry dates?
Introduced in November 2023, the RocPortal is our custom-built user portal providing you with a platform to manage your Rocscience licenses directly. With the next evolution of RocPortal’s development, we’re adding new functionality to streamline the process of renewing licenses.
Automatic License Renewal
Requested by customers over the last year has been the ability to enable automatic renewal of cloud-hosted licenses through the RocPortal. This will ensure you never lose access to your software programs by forgetting to renew before the expiry date. Additionally, from your RocPortal account, you can choose which licenses you’d like to automatically renew and which ones you no longer need to use, in the event that projects have ended.
How will it work?
The ability to enable automatic license renewal is only available to users with the root or billing permissions. All credit card information is encrypted and securely stored with the payment processor, Moneris. After entering your card details through the RocPortal, the only information that is stored in the RocPortal and visible (to those with root/billing role), will be the last 4 digits of the card on file.
You can choose auto-renewal when you purchase a new cloud-hosted license or you can opt-in to this feature when it becomes available for existing licenses in your account. By default, any existing cloud-hosted license that you have already purchased will not automatically renew.
Maintenance+ Subscription Renewals
While this option will only be available for cloud-hosted licenses for the time being, it is in the roadmap to extend automatic renewals to companies that have Maintenance+ subscriptions.
When will this take effect?
This feature will be coming to the RocPortal in October 2024.
Whether you like to review your licenses on an annual basis or want to streamline your billing process, the RocPortal provides you with the flexibility to choose what works best for your company.
