RocPortal: Optimizing Services for a Better User Experience

What is the RocPortal?

The RocPortal is our online account-based portal which will provide your organization a new way to manage the software programs you use, and the people in your organization that need to use them. Cloud-hosted license management will give you the control to streamline routine tasks (ex: moving a license to a new device, renewing licenses etc.) through self-service, while gaining a new level of visibility into your organization's software requirements.

Centralized License Management

• The RocPortal will allow you to access your organization’s license information all in one place
• You will be able to invite your software users, IT admins, or anyone that requires visibility into your licenses and expiry dates to join your organization.
• The RocPortal will streamline purchasing and renewing licenses, as it can expedite the purchase process through the cart.
  • For example: purchasing a new license online with a credit card means it will automatically populate in your RocPortal account and you can start using it immediately.
• If you’re switching from Perpetual Licenses, this will reduce the demand on your IT as there will be no more need to manually enter annual product keys for each license.

Visibility, Security, and Control over Usage

Managing access to software on a local server can put more workload on the IT admins. A challenge organizations sometimes face is concurrency issues, when too many people are trying to access the software at the same time. With licenses hosted on the cloud, and managed through the RocPortal, you will have visibility and control over who is permitted to access a license.

• Within the RocPortal, you can assign specific people to use your programs.
• This gives you more control and visibility as to who has access to a program at any time.
• You can also remove access from users and assign it to others, should your requirements change.
• Set different permissions for different users:
• Admin privileges allow you to assign users to licenses.
• Billing provides the user access to renewals and purchasing.
• Consumers are only able to use software that is assigned to them.

Free Trials

• Requesting a trial of a new software is more streamlined through the RocPortal. Additionally, If you're part of an existing organization and want to try a new program, you can do so immediately, without waiting for verification and activation instructions to be sent via email.

Technical Details of the RocPortal

The RocPortal manages cloud-based licenses on a secure Rocscience server hosted by AWS. Because these licenses are hosted on a Rocscience server, authentication takes place when users attempt to run their programs. This authentication cannot be done for licenses hosted on local servers, therefore, the RocPortal is only applicable for lease licenses with cloud-based licensing.